Dear Jim,
We received our Palliser Rhumba Leather Seats yesterday afternoon and wanted to let you know how pleased we are with the product, the price and the delivery!
I was able to research the furniture at local distributors of Palliser, so that wasn't a concern of mine.
And, I knew that yours was the best price, but what I gambled with was your delivery service. I wish I could give you the names
of the two delivery men who delivered the seats yesterday. Delivery was delayed as we were hit with about 10 inches of snow, but these men are the ones who had the
difficult job of driving through it all and still provided service with a smile! We were informed of the delivery time changes. The furniture was solidly packed and arrived damage-free.
I plan on recommending the Leathershoppes to friends and family and hope that you continue your relationship with that delivery company, as they take great pride in their work.
Thank you.
Alice K.
IL
We are pleased with our purchases. I found 2 pieces of furniture
that I was having a hard time finding anywhere in the area and at a
discounted price. The furniture came as promised and in great condition.
The delivery drivers were great. My only issue was with the initial
conversation with the freight company; I was told that I would have to basically be prepared to take the whole day off from work and wait. After much complaining on my part - I was able to provide them with windows of my
availability, and they adhered to that schedule. Good experience overall
with just that one glitch.
Thank-you
DeAnna M.
CA
I looked for a while to try to figure out the ranking of leather furniture makers and I only found this at LeatherShoppes. Then I started to look at what LeatherShoppe had to offer and found a very high quality recliner on clearance. I had to think about it for a few days because "they"
always say not to buy furniture that you haven't sat in, but I took a risk and it worked out great. The chair is way better quality than I could ever afford anywhere else. The delivery was perfect. I was kept notified every step of the way. I am still in the market for a sofa and when I buy one, it will be at LeatherShoppe, you just can't beat the deal anywhere else and I've looked at ALOT of places.
Cresdan M.
WA
I was very satisfied with my purchase from you store. I saved a significant amount of money. I would definitely recommend your store to my friends and family.
Stacey M.
LA
We are very pleased with our purchase of the Palliser sofa. This is our first expereince with making a major purchase on line. The personnel at Leather Shoppes made the whole process comfortable for us assuring that all would go smoothly...and it did. The delivery company, was a professional moving company. They handled the sofa with utmost care.
Delivering the sofa was a feat in and of itself. The delivery men had to drive through 5 1/2 miles of mud in the dark and had a mountain lion run in front of them. We encouraged a daytime delivery so as to make it easier for the gentlemen. But they insisted that the sofa be delivered as scheduled.
Our hats off to them. They were very professional and courteous. We are shopping for additional furniture. If Leather Shoppes has what we need we will definitely order from them. We highly recommend Leather Shoppes .
E.K.
NM
I am very pleased with the overall experience with Leather Shoppes.
I found your prices to be very competative, saving 25% from what I could find locally. The depth and amount of communication was excellent. We were very satisfied with the courteous and respect of your delivery personnel.
When there were a few rub marks caused by delivery, you were very customer service orientated to resolve the problem as the Delivery service stalled.
We love our two sofas. I recommend your store to anyone.
Dale N.
WA
My husband and I were replacing our living room furniture. We shopped locally but the price was outrageous. I then went online looking for the Flexsteel Lattitude collection and was amazed by the price difference $4000 verses $8000 for a local purchase. I was hesitant at first but after reading previous testimonials I ordered it thru Leathershoppe's. My experience could not have been better. The order on-line was simple, it was a special order and arrived on time as they quoted and the delivery service was amazing . Thank you Leathershoppes for my wonderful leather furniture that my husband and I are enjoying!!!
Joy G.
UT
We found the furniture in an upscale furniture store for twice the price, then purchased on your website. The ordering service was excellent - explained everything and how I could save more by combining orders. The delivery men were very professional, setting everything up exactly where I wanted it and cleaned up afterwards.
Karla M.
IL
Just wanted to say thanks,
Everything arrived in perfect order. Your delivery team called and gave me a four hour window for delivery and came right on time. Everything we ordered came bundled in packing blankets and then shrink wrapped to perfection. The furniture was placed right where I asked. I don't think it could have gone any better.
Thanks for everything,
Steve
Steve G.
OR
I just received my sofa, ottoman and recliner from the LeatherShoppe. It was the first time I ordered anything this big over the internet so I was a little nervous but store reps answered my questions, sent me pictures (they were floor models in clearance) and delivered when they said they would. I got exactly what I expected and the shipping company was great as well. I would definitely do business with them again.
Susan M.
NE
Your service was outstanding. We did all our homework locally and then found you on the web.It was large purchase
to be done online, but everything went very smoothly, you answered all our questions, the order was done in a timely matter
, we could look up the status of our order and the delivery company was excellent. I would definitely recommend your store to anyone.
Gloria K.
Fl
Very pleased with my overall experience with Leather Shoppes. I was anxious about doing my purchase for my
leather couch online. But the price was excellent and I was very pleased with the up to date information I was provided with up
until my furniture arrived. I love my couch and would do business with Leather Shoppes again. Thank you!
Kathy F.
Fl
The process of ordering our leather couch and chairs from start to finish was excellent. From the first communications with John, to placing the order, and all communcations received from Mandy and the shipping company
in regards to the order was professional, user friendly, and detailed. The delivery company drivers were very kind and professional. I have already recommended Leather Shoppes to my family and friends.This is the way to order leather furniture.
Peggy J.
TX
Thank you. a very nice process, with employees that seemed to be very willing to help and answer questions.I was a little apprehensive to do an internet purchase.The Leather Shoppes treated
us right!!
Blaine H.
ID
Purchasing my couches on your website was so easy and I saved sooooo much money! I'm not internet savy so if I can do it, anyone can! They look exactly as I expected. They were delivered on time right into my house by a professional team. It was a pleasure doing business with Leather Shoppes.
Collen K.
AZ
I had been looking for a certain FlexSteel recliner, and found it at LeatherShoppes.com for $300 less than the local furniture store. AND BONUS, I was not charged extra for delivery!! I was hesitant about buying such a large item online-I'm not an avid "ONLINE" shopper. But I am so happy I did. I received the chair in about 2 months from an excellent delivery company.
My husband loves the chair. I would highly recommend LeatherShoppes.com.
JS.
NY
I was very pleased with the way your company handled my order. It was everything that you said it would be. I would recommend your company to a friends.
William F.
FL
Our Flexsteel furniture from Leather Shoppes is tops. Never get tired looking at it, and comfort, unbeatable. Delivery by Sun Delivery was super - Sun Delivery should give these guys a raise. They were polite, efficent and on time. Will definitely order from Leather Shoppes again.
Ron B.
TX
I have never ordered anything like furniture, and my husband was so uncertain about my decision.. How could you be certain to receive exactly what you wanted without actually seeing it as in a store??? It was a perfect match to our sofa, much cheaper than the lowest price locally, and delivered, and set in our family room... It could not have been a better experience. Thanks for your patience with a first timer...
Beverly W.
KY
My wife and I were looking for furniture for our living room . We found that palliser made the style of furniture in the color we wanted. We went to a couple of reputable Palliser dealers to get a quote on the pieces we wanted. the price we were getting was consistently higher that Leather Shoppes by as much as $3500 . I was surpised to say the least, since we have been purchasing most of our furniture over the years from another furniture store. I told my wife this was a no brainer,
lets take a chance and get the furniture online from the Leather Shoppes. I checked out a half a dozen online dealers selling Palliser and the Leather Shoppes has the best website and a great score with the BBB, not to mention great prices too. we had to wait for the furniture to be made and delivered but , it was the same amout of time as in the neighborhood stores. We had our furniture delivered and setup inside the house . This is the best option since furniture is heavy ,
why risk damaging it, let the pros bring it in and set it up. the furniture looks and feels great. we bought an all leather couch, theater seating in a geranium red color. my wife wanted this color I was skeptical but I really like the color. the delivery service was great they called said they would be there on this date between 4 hour window and they showed up within the time frame unloaded setup and cleaned up all wrappings. if I were to buy furniture again I wouldnt hesitate to buy online especially from the Leather Shoppe.
Joe S.
IL
the furniture is exactly what I was looking for and could not find in my area. This was the first time I have ever ordered furniture online and what a great experience it has turned out to be. The company keeps in touch until your order arrives.Replies quickly with all questions and by phone if needed.The best part, the leather sectional is comfortable.
Mary S.
PA
We are very pleased with our purchase from Leathershoppes.com. We could not afford Bradington Young furniture in any of the furniture stores in NC. Thanks you for a great experience and great furniture.
Denise.S NC
We are very pleased with the quality of our furniture. The delivery company was wonderful, and followed through with their delivery date and time, and were excellent at keeping us informed of their exact delivery time.
H. Montalto MA
The couch is just what I had ordered. It's a beautiful, modern black leather dual reclining loveseat with silver feet. I shopped around locally and over the internet and you had the best price. My experience
from dealing with your employees was always pleasant.
Bonne K. FL
Well we ordered a couch and loveseat from the Flexsteels Dylan Collection on Oct 30, and it arrived last nite Jan 7. Ordering with John was easy, and I saved a thousand dollars versus buying it locally. The 60+ day wait was about the time they stated it would take to arrive.
The delivery guys from the delivery service were nice and careful in getting my furniture into my home.
All in all my husband and I are extremely pleased with this internet transaction - we took a chance and it paid of in a $1,000 savings. Would recommend anyone to buy here, the payment schedule seemed scarry but in the end they kept their word 100%.
Linda L. CA
We received our Flexsteel love seat from Leathershoppes in perfect condition. The leather matches our exisiting sofa and chair (purchased from another vendor) flawlessly. Our entire
experience beginning with the quote to receiving the product was positive. We did experience some delivery trouble (semi truck could not fit into our cul-de-sac); therefore, my husband
had it delivered to his place of business. The delivery personnel were more than happy to adjust locations at our request. Thank you for offering such great products and service.
We will certainly order from Leathershoppes again!
Renee C. LA
We received the leather sectional sofa, it is absolutely perfect, the communication was excellent, the shipping company far exceeded our expectations, the process from start to
finish was exceptional from Jim to Mandy to the delivery and setup. I would highly recommend Leather Shoppes to anyone looking for a classey, professional, user friendly experience
in purchasing furniture. We hope you keep expanding your product line so we can do some more business with you in furnishing our new home. Thank you for a pleasant experience and an
exceptional product at a fair price.
Stephen and Rechel A. FL
I never made such a large purchase on line and was extremely apprehensive. However, dealing with the sales people at the Leathershoppe eased my concerns. They were very professional, knowledgeable and helpful.
They knew the product line and company well. You can tell they've done this before. Delivery was prompt and friendly. I have told everyone about my experience and would recommend them to anyone.
Vicki S. CT
We could not be more pleased with our new queen sleeper sofa. The quality exceeded our expectations and the delivery men were great.
Will not hesitate ordering from you again. Thanks!
Brenda B. NC
I was supremely satisfied with the customer service I experienced from Leather Shoppes. The staff were always available and always understanding--the service was fantastic!
The delivery service they used was also amazing. The couch was wrapped with care, perfectly intact--not a scratch or ding, and delivered with the utmost of service.
After owning the couch for some weeks now, I couldn't be happier with my purchase. It's a truly beautiful piece that fits my taste and my lifestyle perfectly. It was and will be worth every penny spent!
Hillary S. VA
I would highly recommend Leather Shoppes - their prices easily beat the local furniture stores, their customer service was outstanding and the product was delivered on time.
I am very happy with the service and my Flexsteel couch, loveseat and recliner.
Gail H. WA
This is the highest quality product that we could find anywhere (steel frame, high quality leather) for over 30% less than we found locally.
Thank you for a great product, delivery as quoted and good customer service.
We will definitely come to you again when we have more furniture needs.
Sarah B. OH
I had a great experience and will definitely be ordering more furniture as needed. Everyone was very helpful and always in touch with me as I asked questions. I will be passing on this website to all of my friends, because of the great savings and quality care I had.
Rita G CA
We received our furniture 3 days ago and are thoroughly satisfied.
We had visited countless furniture stores looking for just the right style and material before deciding on the Flexsteel Wayne Latitudes collection.
While doing some research on the brand and style, I came across your website. Purchasing my furniture through you rather than locally saved me over 40%. I'm confident that we will shop you again for our next furniture purchase.
Wayne T. AZ
We were so surprised by the price compared to our local furniture store that we bought 2 rooms of furniture instead of just the one we were shopping for. The pieces arrived and are flawless. We could not be happier.
Marty H. IN
This was great! I saved about $1500 on a Flexsteel leather sofa, chair and ottoman over the original price in one of the stores locally.
Great service all the way around!
Diane P. Fl
I was looking for a new leather couch and chair. I found Leather Shoppe's Manufacturer Rankings when searching on the Internet for more information on the quality and construction of different leather furniture manufactures. This information was very informative and supported what I read from other websites. I drove an hour and a half to their showroom in Houston, TX to see the quality of the furniture I was interested for myself.
And while I was there, Leather Shoppe matched the lowest price I could find from another online retailer, even with tax and shipping included! I was very impressed and ordered the furniture from Leather Shoppe immediately.
About 30 days later the furniture was delivered as promised, with no problems at all. I've own the furniture for a month now and have been very satisfied with the quality; Leather Shoppe's Manufacturer Rankings did not steer me wrong. What more can I say?! They are a good company.
Holy C. Tx
I had a very nice experience with you guys and would use you again anytime. we are thinking of buying another couch through you.
it does take the whole 8 weeks to get it but it is worth it.they handled my stuff with white hand gloves. very very happy.
Bonnie B. CA
Just received my Flexsteel Dylan 1127 Recliner chair and sofa. I am 100% satisfied with the ordering process, price and delivery.Ordered the furniture on 08/25/09 and it was
delivered on 10/03/09. I would not hesitate to purchase more furniture from LeatherShoppes or recommend them to my friends.
Rich B. IN
Great furniture at a great price. The delivery team was extremely
professional and courteous. I would definitely buy from them again.
Orlando L. MA
Originally did an internet search to find the green leather sofa and love seat I was looking for. Could not find anything I liked locally.
Found exactly what I wanted in Palliser from LeatherShoppes.com. Website was easy to navigate and informative. I made one phone call to Leather Shoppes,
Inc with a few questions, which were expertly answered in a very courteous manner. Price was very reasonable and ordering smooth. Saved lots of money.
Time-lines for ordering and delivery were met and timely notices were provided. Shipper was on time and did great job. Furniture arrived in perfect condition
and exceeded expectations. Highly recommend your company.
Very satisfied. Great job.
Thom S. WV
Our two couches came in this weekend as expected. I was a little hesitant about purchasing online but purchasing from Leather Shoppes was a great experience.
The customer service was helpful, the product was exactly what I wanted and expected, and the delivery service was very good.
In all I saved 25% compared to the best price locally, so I am definitely pleased and would recommend them!
Kenny Y. KY
I was somewhat reluctant to order furniture online, however, after checking with the Better Business Bureau and reading the reviews of past customers, I felt more comfortable.
When I called Leather Shoppes, I was pleased with the customer service I received. Any questions I had were answered thoroughly. I ordered a sleeper sofa and loveseat.
The leather is excellent quality, the price was at least $1000 below the quotes I received from local manufacturers. The furniture was delivered in perfect condition and set
up by very professional and competent men. I would not hesitate to order from Leather Shoppes in the future and will highly recommend this company to my family and friends.
Loraine T. MI
We purchased a Bradington-Young sofa and loveseat. We're very pleased with the product and the great delivery.It was raining, but the furniture was well wrapped.
Delivery men placed furniture in our family room and cleaned up all wrapping.We're happy!
Andrew MD
We shopped for leather furniture in at least 15 different stores.
We finally chose the Flexsteel Dylan group and were pricing at an Albuquerque furniture store.
Finding their prices a bit too high, we started shopping on line.
Found Leather Shoppes requested a quote and were very pleased with the pricing.
We ordered a special color, so delivery was about 10 weeks.
The product is great. The delivery personnel were pleasant and professional.
Overall this was a very positive experience. The furniture is everything we were hoping for.
Dennis D. NM
I can't begin to tell you how pleased I am. After shopping around for 1 year for a Palliser Sectional, I stumbled upon the Leather Shoppe and saved over $1,000 on my purchase compared to other quotes for the same item.
The customer service is awesome. Highly recommend and would definitely order again.
Tim A. NV
Very helpful and informative. Manufacturer said they are one of
their largest accounts so I ordered. Furniture was delivered in excellent
condition by a wonderful delivery team. I had ordered gold glove service
and received it. Extremely satisfied customer!
Cindy G. FL
john was very helpful in answering all our questions. The sofas were delivered on time. It was a very pleasant experience dealing with these people and the company. We will definitely make our next purchase with them.
Mark C. CA
Just received my Bradington-Young recliner. Service was great and I saved quite a bit over the cost to buy it locally. I checked with the manufacturer before ordering and was assured Leather Shoppes was very reputable and they were right!
Norma H. OH
I bought a Seven Seas Sofa from Leathershoppes. It took about 30 days from date of order. I found the price to be very competitive and far less than several sites offering the same model. Delivery was great. One small scratch on the leg; nothing a furniture pen couldn't take care of. It was expertly packaged for shipping.
One comment is that I didn't realize that the sofa cushions were attached.
This information is nowhere on the site. But in fairness, that specific information wasn't on any of the sites that I looked at.
Overall, a good experience.
Diann D. MD
Everything worked out great. Furniture is fantastic, delivery was perfect and service from your company was perfect. From now on, this is the only way we will buy furniture.
Bill W. CO
We just purchased our second sofa from Leathershoppes. We were very pleased with both sofas. The prices and quality were great and the products arrived timely and as promised.
Cecil M. Al
Everything went very smoothly with the order and delivery.Furniture was delivered in a timely manner and there were no problems. Best of all, was the money that was saved by
buying through Leathershoppes. I would definitely go through them again.
Sue R. MN
Yesterday we took delivery on our new Palliser sofa and loveseat. We are extremely pleased with the quality, comfort and price of our new furniture.
The leather is great, the styling is great and the quality is better than we expected. We are also very happy with the service that you provided to us especially
Jim and John who have helped me by phone with ordering, answering all my questions, and checking on the delivery. I will be ordering a leather recliner next and I will be calling you
for pricing and more help on selecting the chair that will best meet our needs and standards. Thank you again for all of the help and information.
Chris N. CA
The folks at Leathershoppe were great - the price received was 20% less than the local store with the price including delivery and NO sales tax.
Delivery was timely and service in all ways was excellent. Definitely would recommend them again.
Thank for a great product!
Jerry L. CA
My wife and I could not be more pleased with the Flexsteel leather sofa and love seat that we ordered through The Leather Shoppes, Inc. This was our first time ordering furniture via the internet, and needless to say, we were initially hesitant. But, hesitation aside, this has been an excellent buying experience for us.
Your salesperson, John was extremely helpful in providing us with information concerning the furniture and the company, and we were very comfortable working with him. We received excellent pricing, exceptional furniture, and supreme service. The furniture was delivered within the timeframe provided, and I cannot say enough about the delivery team.
They were very punctual, arriving fifteen minutes before the perimeters given on the telephone. The furniture was unloaded, prepped, and installed with ease by prepared, polite and professional deliverymen.
We feel good about our experience with The Leather Shoppes,and would not think twice about ordering from you in the future. Your staff and the Delivery team are top notch.
Glenn F. CA
Purchasing from the Leather Shoppes was a pleasant experience.
Good communication, great delivery service and a fantastic price. In the future, I wouldn't consider ordering leather furniture anywhere else.
Dan C. MI
I am truly enjoying my furniture. everyone who walks into my home states what a lovely leather set and how good it looks and feels.
the delivery men where great, professional and courteous.
A Happy Customer :)
Sandra H. MO
Very Happy! Thank you!
Geraldine M. NC
We found a Paliser sofa and loveseat at a local popular retailer that we just fell in love with. Would have bought them there if they would have honored their quoted price from two days earlier.
Searched online and found the exact same products on LeatherShoppes, where we ended up buying them and saved big $$$ over the other retailer. When the merchandise arrived at our house,
we found very minor handling damage. LeatherShoppes service promptly worked with a local repair man to come and fix the problem, all on their nickel. Extremely satisfied with LeatherShoppes
price, quality, and service. Definitely would buy from them again.
Chris L. TX
The ordering process was fine. Leathershoppes did a good job. I was not impressed with the delivery company as it took over a month to get our furniture from the time Leathershoppes
released it to the delivery company. Once it finally arrived the delivery guys were great. The furniture is beautiful.
Jessica J. NM
Exceptional service. Price was cheaper than the local store but shipping ate up most of the savings. Ordering leather on-line is risky due to the lack of touch & feel.Went with the owner's recommendation on the leather type and was not dissapointed.
Order was received well within the timeframe promised. The delivery company was very professional and courteous, and kept us abreast of the delivery schedule. The delivery drivers were efficient, careful and also very courteous.
I would not hesitate to recommend The Leathershoppes to future potential customers.
Dan G. FL
I was pleasantly surprised when buying my living room furniture online. The cost savings was such, I just couldn't pass up. A bit of online research indicated that The Leathershoppes was legitimate with a good BBB report - how could I go wrong ? And The Leathershoppes proved I couldn't.
The order process was not rushed and they wanted to insure we both knew what was being ordered. When my Flexsteel leather furniture arrived, it was a very quick and efficient delivery, I couldn't be more satisfied and would recommend The Leathershoppes to my friends and family without hesitation.
Add me to your list of satisfied customers!
Mike B. IN
I'm very pleased with the custom Bradington Young reclining sofa I purchased. I wanted this brand and couldn't find it locally, so I figured if I had to buy through a store 50 or more miles away,
who ordered cross-country from the factory anyway, I might as well do some price shopping on the internet.
I found your website while researching the brand with a Google search. There were issues with the first shipper you choose (because of the limited access to my home on a narrow hillside street in
California) that delayed delivery a few weeks, but you found another shipper and everything worked out fine. I didn't envy those truck drivers, who had to heft the very weighty sofa up a flight
of stairs, in fact I wasn't confident they'd succeed... but they did, and cheerfully! All in all, a good experience, professionally handled at your end (and by the shipper), the sofa is exactly what I wanted, it's gorgeous, and at a substantial savings.
I'm happy to recommend your service. Kudos!
Wayne C. CA
My 2 leather chairs and ottomans arrived in about 10 weeks; a little longer than I had been promised when I placed the order. I saved about $600.00 by purchasing it from the Leather Shoppes and although I had
to pay a delivery fee, the delivery company was superb! They arrived on time and brought the chairs in our house, after unwrapping them and inspecting them. I was very happy with this purchase and I would use the Leather Shoppes again.
Nancy K IN
Excellent customer service and prices cannot be beat anywhere. We couldn't be happier with our new Flextsteel sofa, chair and ottoman. We got all 3 pieces for LESS than the SOFA ALONE at any other furniture retailer.
Customer service is first class and Jack was awesome about helping me with leather color/quality and Mandy was really helpful in getting delivery information/set-up. We have gotten many compliments on our beautiful new furniture and recommend Leather Shoppes highly to everyone.
Ken and Michelle TX
Our two sofas arrived on Tuesday and they are everything we had hoped for. We will order from you again when we need more furniture.The sofas are lovely. The delivery men
were on time and we were informed down to the last hours on the delivery.
DON & LEE H. TX
My husband and I are very delighted with our experience of buying with you and with our furniture. It is beautiful and arrived in perfect condition. We had shopped all of the furniture dealers within
a 100 mile area and none could compete with what you offered. We hope to have many carefree years with our new leather chair and sofa.
Thank you.
Barbara L. IL
Everything that was quoted to us went like clock-work. I would definitely order again from you and will also advertise good things about
how our order was handled from start to finish.
Edward and Carol V. IL
The chairs I bought are great and the buttkickers are phenomenal.
Shipping took a little longer than expected, but the people I was exchanging emails with were friendly. When I ordered the buttkickers though,
I thought I was going to get everything I needed. Unfortunately, I also needed a mounting kit, but I found a way to actually mount the buttkickers onto
each backrest for a more intense experience
Mervlin E. CA
Our new sofa and recliner arrived on time as promised, and we could not be happier. The delivery men unloaded them into our garage and were so friendly and helpful.
Our friends were as eager as we to see our new furniture and I know that many will now feel comfortable ordering on-line from you as we did.
Thanks so much for such an easy way to shop..and, of course, we love our new pieces.
Rita V.. MN
Thank you for helping me get the sectional I wanted at a great price. The order process and delivery were exceptional. I would not hesitate to recommend Leather Shoppes and
would definitely buy from them again. Jayne from the Tampa bay area.
Jayne B. FL
Excellent quality leather, excellent people, and an excellent price. Be patient and you will be rewarded.
Jack C. knows furniture. Thanks again.
Norm from Seattle
Norm H. WA
We purchased a recliner love seat and to be Honest were vary nervous about buying an item of this size and cost on line. After several conversations with Jim and Jack of Leather Shoppes
and reading the existing reviews and checking with The Better Business Bureau we decided to take a chance and I'm glad we did. Communications and the
professionalism in which these people conducted themselves was second to none. We were advised at every step of the process i.e. when it would be built,
when it would ship, when it would be delivered and most importantly when you credit card would be charged. Oh and we should include one of the most important
factors, the cost. We saved over $500 by dealing with Leather Shoppes rather then a local furniture store and that included delivery.
Bob & Bette S. MD
I never would have considered ordering furniture from an online, out-of-state retailer, but the cost savings was too much to ignore. I called LeatherShoppes,
checked them out with the BBB, and searched for info about them on the web. I felt comfortable enough to place the order, and our Flexsteel set(couch, loveseat,
recliner) arrived about 3 weeks later in perfect condition. I would not hesitate to order from them again, and will tell others about them as well.
As an FYI, the Flexsteel set was much heavier than we thought, and in hindsight it may have been worth it to pay extra for the in-home delivery service.
Julie P. WI
I love the Bradington-Young recliner leather sofa I ordered from you. The delivery was on time and sinmple. Thank you for doing EXACTLY what you promised.
Tiffany W. FL
The purchase of our leather sofa, loveseat and ottoman could not have been better. The Leather Furniture Shoppe was efficient, helpful and always pleasant
to deal with. The delivery of our purchase to our doorstep was done in the timeframe they told us it would take and was uneventful--the items were carefully packed
and came to us in perfect condition. The savings we realized more than paid for the ottoman. In the future, we would not hesitate to use this fine company
again and will refer them to our friends.
S.Rugg ID
After finding a good deal locally on the Flexsteel sofa and 2 recliners I wanted, I thought I would browse the internet to see if there were any differences
in pricing. Much to my surprise, I found Leather Shoppes' quote to be several hundred dollars lower, including shipping from TX to VA and white-glove delivery.
I was skeptical about making such a large purchase over the internet, especially if I ran into any problems with delivery or condition of the furniture.
However, the people I spoke to at Leather Shoppes assured me they would take care of any issue that arose. I placed my order and everything was fine. In fact,
the furniture came sooner than I expected. And their delivery company they used was great. I would highly recommend Leather Shoppes. They provide personal
and professional service at better prices than you can find locally. I wish they carried
upholstered furniture as well!
C.J. VA
My husband and I looked for months to find a comfortable recliner.
We purchased the recliner after Christmas. We decided to puchase the couch, chair and ottoman as well. We could not find a match to our recliner.
After researching online I found The Leather Shoppe they were knowledgable, courteous and professional. We ordered our products through this company.
We could not be happier with the result! The leather quality is outstanding. We would not hesitate to order from The Leather Shoppes again .
M/M. Mcgrath KY
It had not occurred to me that I would order a major purchase such as furniture online. Furniture is something that should be "tried on".
We had previously owned the brand I purchased and had the measurements. In searching for a specific brand and for styles of like size I ventured upon Leather Shoppes.
I obtained a quote and the ease of the process and the professional manner in which the transaction was handled led me to proceed with a purchase. My preference is
to buy locally but it is not always possible and this was a great option.
PJ.Elavich CA
We had shopped locally for a durable and comfortable leather couch. We found a beautiful couch and matching recliner in, Flexsteel, a manufactuer that we knew could stand up to our
two very active children. We decided to internet search the product since the local retailers were known to have a substantial profit margin.
During our internet search we found Leathershoppes website, and we requested a quote. Their quote with shipping to California and white glove delivery service totally beat
the high margin retailer, and they also beat the local discount dealer. We had read the reviews on their website and noticed that they had been in business for about 20 years.
When my husband placed the order by phone, Leathershoppes completed the purchase invoice and then faxed the order to him for his
review to ensure that ALL the information on the order was accurate.
The couch and recliner were received in the same timeframe promised by the local retailer in perfect condition, and the delivery men
unpacked them and negoitated some difficult obstacles to get them in the house with ZERO damage. The extra money paid for the in house delivery was very well spent.
We would recommend the Leathershoppes to anyone wanting an excellent product and service at a reasonable price!
J Oakes CA
The Sofa arrived in perfect condition and is everything we hoped it would be. We would recommended LeatherShoppes to anyone!
S. Christman FL
Great price, service, and quality. I am totally satisfied with all aspects of my purchase of a Flex Steel reclining leather sofa. Thank you very much
G.Tabelle FL
Absolutely impressed...after serious doubts!! Ordering over the internet, from a different state!?! Poor Jack, I called him and asked him questions and then talking to a local
retailer who had more questions, I called again and asked questions! I even called Flexsteel directly to make sure Leathershoppes.com was a reliable, trustworthy distributor of
Flexsteels...YES! So, we went for it and ordered a leather recliner and the leather chair and ottman to match! They arrived to our home in Colorado and I asked the Delivery
man if he would give me a moment to open them, hoping not to see a purple or green chair, but there they were my two new beautiful chairs! Will I be telling all my friends about our new,
inexpensive way to buy furniture - you bet! Thanks so much, we couldn't be happier!
C. Scott CO
I would express to you that my experience in dealing with your company has been a good one.
I feel I was treated with respect and that my satisfaction was important to you.
The person that first took my call, Jack was pleasant and personable. I enjoyed my conversation with him.
The 2 pieces I received from you were at the quality I expected and am very happy with price and quality.
I would not hesitate to recommend your company to others in the market for furniture.
Best regards,
A.Allahverdian FL
We had been searching far and wide for a good leather sofa, well made and with a good lower back support. A sofa with zipper access to the pads in the event we ever needed to replace the padding. We had gone to a nearby quality furniture store where we found the Flexsteel sofa in the color we had been looking. Upon sitting on the sofa in all positions, and for a while to allow any change in the support, we decided on this sofa, got a price quote. Adding delivery and tax proved higher than we cared to pay for them. We tried to negotiate, to no avail. We surfed the internet and came upon Leathershoppes.com and after much review purchased two sofas saving us,... We saved honestly $1741 even with the shipping costs. Came FedEx-LTL.
The packing was exceptional, delivery time from factory, to Leathershoppe.com for review prior to shipping for inspection was a BIG PLUS. My husband and I would HIGHLY RECOMMEND LeatherShoppes to anyone who is looking for a company with customer care/service and prices. Thank you,
D.M CA
Hard to believe, but we saved over $400.00 on our Flexsteel leather chairs by ordering online with LeatherShoppes, instead of purchasing the items locally. We were a little concerned
about buying and having two large items shipped half way across the country, but the chairs arrived quickly and in flawless condition. The staff was very courteous
and did an exceptional job taking our order over the phone. We're completely satisfied with our purchase and this transaction overall. Thanks again LeatherShoppes for a super deal!!!
T.and P. Fellows CA
This is the first time I have ordered furniture via the internet and I have to say everything went very smooth.The staff at LeatherShoppes were very prompt
to answer emails and the Palliser sectional was delivered in the quoted time frame. As far as the furniture, the sectional was nicer than expected
and the price was close to a $1000.00 less than my local Palliser retailer! I will recommended LeatherShoppes to my family and friends.Thank you!
J.F. OH
This was the best furniture experience we ever had.The salesperson was knowledgable and patient with our order.The furniture arrived exactly on time and was delivered with no damage and works perfectly.The leather
quality was better than expected.I will recommend Leather Shoppes to all my family and friends.Thank you for superb service and dependability.
K. Meyer FL
With this economy, we are all looking for more value to our dollar, I spent hours looking for the best pricing for my theater room furniture
.Once I found LeatherShoppes website ,I was amazed by the pricing, once I placed my order they provided me with shipping dates that were all met.(Try that with some
of the competitors) I was a little hesitant due to my experiences that did not quite meet my expectations but look no further as these people are the real deal. Delivered before the date and everything perfect!
R.Powers VA
LeatherShoppes offered excellent customer service and very competative pricing not to mention awesome furniture!
I'd definitely purchase from you again in the future.
L.McLaughlin ND
Highly recommended.Excellent staff and completely satisfied.
J. Gleason NJ
We just received our Triton sofas and love them.You were wonderful and will tell everyone about you all.Thank you.
N. Vincent CA
My wife and I were very apprehensive about ordering a sofa via the internet, but the price was much less than what we were able to find at our local stores.
We decided to take a chance and we were very glad we did. The sales staff was very responsive and easy to work with. Our Flexsteel Latitude sofa came in quicker than we had anticipated and we absolutely love it.
We have and will continue to recommend this site to our friends and family and will definitely utilize it for our future needs.
C. Henry IN
Excellent staff! Professional and courteous. Love the furniture! Completely satisfied. We shopped locally and we saved hundreds of dollars with the LeatherShoppes
.Definitely will recommend them to others.
CJ Gardner MO
My wife and I were very satisfied with our order from Leather Shoppes. We would definitely recommend them.
J. Herman MN
My wife and I went to a large furniture chain near our home and found some leather furniture we liked. The manufacturer was Palliser. The large chain had a 15% discount
off their sale price. I gave Leather Shoppes a call and ordered the same exact couch and chair from them. We saved about $750.00 and it was worth the wait.
The delivery was flawless. We would highly recommend this company and would purchase from them again.
T. McKeen MN
We are VERY pleased with our purchase and the shipping time. It was delivered with no hassle on the early end of the estimated time. The Sofa, Chair and Ottoman
are fantastic quality. It was packaged very nicely and arrived in great shape. Anyone being leery of ordering online can rest assure that the quality and efficiency
is there. We would do it again!!
D. Ritchie MN
We are very happy with our experience purchasing a Palliser sectional from LeatherShoppes. They are very responsive and easy to work with. I highly recommend using them as a source for furniture no matter where you live.
We hesitated dealing with a company so far away, but their unbelievable pricing and service is well worth it.
L. Hebb NH
To Jim and Jack, I wanted to let you know we received our recliner last night and we are very pleased! The leather sample we picked out matches our existing furniture perfectly. My husband and I are impressed with both
The quality and comfort of our chair. Also we would like to compliment Star Shipping. Despite a raging New England winter storm on New Years Eve they arrived at 7pm within the 6-9pm delivery window.
We couldn’t believe it! The delivery men were courteous and very efficient. Thank you both for a great experience shopping with LeatherShoppes!
V & A Civitello CT
We had an excellent experience with the purchase of our Palliser leather sectional sofa. The on-line ordering process
was easy , and we found the store personnel to be very knowledgeable and helpful with questions by telephone.
We were able to get exactly the sofa that we wanted for about $800.00 less than a local store would
sell it for. It arrived on time and in perfect shape. We would definitely do business with you again if we need additional pieces. Thanks!
J. Jorgensen Tx
I was very satisfied with my overall experience with LeatherShoppes. They were quick to return my email, if a bit hasty at times, but they went above and beyond to
provide excellent customer service at a price that was literally more than HALF of what I found at my hometown retailer for the EXACT same furniture.
Products arrived in perfect condition. I would DEFINITELY do business again! Thank you!
Jasmine TX
My husband and I shopped a long time before we found the sofa we were looking for. By purchasing it through the LeatherShoppes
we saved a ton of money. At first we didn’t think ordering on line was the way to go, not seeing it and being so far away in case it arrived damaged.
Everything progressed very smoothly. We would repeat it again in the future if we need anything. We love the sofa. Thanks so much.
W.and E. Brandt CA
We researched the Flexsteel sofa and recliner that we wanted and found that even though we could have
purchased the items locally, even with shipping your prices were better.Your service was superior and any question I had answered promptly. The fellow who delivered our furniture opened
the cartons right in my garage to be sure nothing was damaged. Thank you for your friendly, polite, and efficient customer service and wonderful
pricing of quality furniture.
C. McIntosh NV
Thank you for your great price and timely delivery of our Palliser Horizons Sofa!!!
E. Collins IL
We love our recliner sofas very much. We did not expect an internet order would be this satisfactory. Quality of sofas and customer
service is very good.
S. Patel NJ
Our Palliser theater seating arrived in the time frame promised and is excellent. It was a pleasure doing business with LeatherShoppes
and we would certainly recommend your firm to others.
J. Dechristofaro RI
My Palliser loveseat came in perfect condition and quite timely. The ordering and delivery process could
not have been better. From start to finish, all was perfect. Also price was better than same one locally seen. I would
not hesitate to use Leather Furniture Shoppes and would very highly recommend them. They were
polite, considerate, efficient and product is flawless. Excellent place!!!
J. Eldridge NJ
Purchasing my sofa and loveseat from Leather Shoppes was a breeze. I ordered the items from their website but did talk to their staff several times during
the process and they were very helpful.
L.Hampton FL
I couldn’t be more pleased with my experience with you people or the quality of my Palliser
sofa and loveseat. Your prices were anywhere from $400.00 to $900.00 less than anyone else. I got the price, quality and great customer service
, what more could you ask for. I would not hesitate to buy from you in the future, and I would gladly recommend you to my friends and family.
M.Whitehair NY
Flexsteel Sofa and Chair,with Ottoman were as good as expected, pricing was excellent, everyone at LeatherShoppes were honest and straight forward, delivering on what they promised
. FedEx Freight could have done a better job of handling, the cartons were in pretty sad shape on arrival, thanks to Flexsteel's and LeatherShoppes packaging all was OK.
C.Wileman TX
Ordering my Flexsteel leather sofa and loveseat online through LeatherShoppes was the
easiest thing I’ve EVER done online. I spoke with Jack who walked me through the process, what to expect and how the payment schedule would go.
True to their word everything happened with my purchase as explained to me. EXCEPT ...I got the advance call that my furniture arrived ahead of the estimated delivery date....
Go figure...early... YAHOO!! I used the curb side service which went very well. I saved allot of money and will use LeatherShoppes again for future purchases. I
was totally impressed and satisfied from the beginning to end!
B.Libby FL
We ordered a Flexsteel Dylan Loveseat and couch at a significant discount over local prices. We received the sofas in perfect shape and
are very happy with the purchase. If in the market for leather furniture again I will definitely order from LeatherShoppes.com
K.S. CA
I love how comfortable the chairs are and how they look.
P.Reigart TN
We were able to order our sofa and loveseat over the phone. The price was better than our local leather store was able to provide us. It arrived as ordered, in a timely fashion and is
extremely comfortable. We are very pleased with the services and merchandise of the Leather Shoppes. P.Brewer OH
The furniture is really good. However, the delivery guys had no idea they were hired to setup the furniture
and brought no tools with them. Again the furniture and price was great. The support from the store personnel was great. I really liked being able to call a number
and talk with a representative who knew what was going on without talking to an automated answering system or a customer service person in India.
R.Rogers AZ
Excellent shopping experience. Savings were about $1000 compared to local stores even considering the shipping.The help I received from the staff was very helpful. I will shop here
again the next time I'm in the market for leather furniture. B Adams IL
I cannot rave enough about my experience with LeatherShoppes. Starting with a price that was $600- $1000
less than any other internet or retail store. Jack was great to work with and as I was hesitating about the color of the sectional selected(which I had seen online and in store) he offered
to send a few swatches. From the time I ordered until it was delivered everything went on schedule with Janet keeping in touch along the way with updates.
There was a minor glitch when delivered, one foot was damaged and 4 were the wrong color. I contacted Jack and he was able to get the correct feet delivered to me and arranged for their installation.
I can't thank them enough for all the money saved and their extremely pleasurable, courteous and attentive service. DO NOT HESITATE TO PURCHASE FROM THIS COMPANY!!
J Cohen FL
It was a big risk purchasing a leather sectional, sight unseen for several thousand dollars. But after the furniture was delivered
ahead of schedule and we realized that we had saved almost $1500.00 from what the local store wanted for the same item we were elated. Jim dealt with us fairly and honestly, he delivered the
product as promised and ahead of schedule. We love our new sectional and we can’t wait to buy from him again! F.Hidaji TN
After an unpleasant experience ordering and never receiving two matching leather chairs and ottoman from a local leather furniture store,
we searched the internet and found LeatherShoppes. We read the testimonials and finding out that the LeatherShoppes price was 30% less than our earlier estimate from our local shop
we ordered 3 pieces from LeatherShoppes. We asked that our order be expedited and seven weeks later our new leather
furniture was delivered in perfect shape.We were leery about ordering online from a firm we'd never done business with, but
LeatherShoppes was great. We could not be more pleased and are now considering ordering two loveseats from LeatherShoppes.com
D.Pinsky CA
We love the new couch! We had a difficult time when the couch arrived to get it through the front door, but my husband removed the front picture window
. Now the couch is nicely placed in the living room and it looks great! I was ambivalent about ordering such a large purchase without seeing the piece first, but the couch came just as Jim had told me it
would look and feel. Thanks Jim! I would definitely order thru LeatherShoppes again and I will tell my friends about the great service
and prices that are offered through this company. C. Stirling TX
After going to a local furniture store we knew we wanted a Flexsteel Leather sofa. We were sold on the warranty, the build, and the style
.We were not sold on the price. I did some online searching and discovered LeatherShoppes and saved over $800.00. I was able to get the quality I wanted for a price that I could afford. I would buy from them again.
The quality is great and the customer service is very helpful. Do yourself a favor and buy from LeatherShoppes! You will be happy with your purchase.
L McClins NY
This was our first time to make a purchase of this size over the internet and we were somewhat skeptical how it would turn out . The furniture
arrived this week and we are really pleased. Everyone connected with the transaction, from LeatherShoppes to the delivery service was very helpful and efficient and the price could not be beat.
Thanks! N. McClure OK
After seeing the Bradington-Young recliner "on sale" at our local store,
we decided to purchase it from LeatherShoppes.com and we saved over $500.00. The chair arrived on-time and in perfect condition. We're very happy with the product quality
and especially the people and service at LeatherShoppes.com. This was the largest "on-line
purchase we've ever made, and would feel very comfortable in recommending this website to all our friends. Thank you!!
B.Reynolds CA
I was hesitant to order custom leather furniture sight unseen but Leather Shoppes worked with me and even managed to get fabric
samples and detailed pictures of the fabrics and leather before I ordered. They had the best prices on the market for my items.
The delivery time was a little longer than expected but everything arrived in excellent condition. I would buy from LeatherShoppes again.
J. Hindman |